How did we get in this economic mess?

As a speaker, I often bring books for audience members to purchase. I usually put together a special package of material.

I just did a program for credit unions. The planner of the program asked me to leave several sets because she thought she might get requests for them. She sent me four cards of the ones that picked up sets and said to bill them. The bill was $40.00 for a package of books.

Two weeks later I received one of the packages of books back with a note from the attendee of the program, who was the credit unions assistant controller, stating "I did not think there was a cost to these." The books were priority mailed back. The cost for postage $24.50.